Privacy Policy
DiagDrive Website Privacy Policy
Last updated: July 9, 2025
ZavSoft LLC (“ZavSoft,” “we,” “us,” “our”) respects your privacy. This Policy explains
how we collect, use, disclose, and retain personal information when you visit https://diagdrive.com (the “Website”) and describes your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CPRA”) and other U.S. state privacy laws.
Notice at Collection
The table below constitutes our CPRA notice provided at or before the point of collection.
| Category of personal information | Examples collected | Purpose (why we use it) | Retention period | Sold or shared for cross-context behavioral advertising? |
|---|---|---|---|---|
| Identifiers | Name, business email, business phone, IP address | Respond to demo requests & inquiries; security logging; fraud prevention | Inquiry lifetime + 3 years | No |
| Internet / network activity | Page views, referral URLs, cookie IDs, session duration | Website analytics (Google Analytics); performance monitoring; product improvement | 12 months | No |
| Marketing preferences | Newsletter opt-in status, communication preferences | Send newsletters & product updates on request; manage subscription settings | Opt-in lifetime + 24 months after last interaction | No |
| Commercial information | Invoice details, purchase history (if you buy directly online) | Billing; tax/audit compliance | Transaction date + 7 years | No |
| Sensitive personal information | None collected | — | — | N/A |
We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under the CPRA. Consequently, no “Do Not Sell or Share My Personal Information” link is required.
1. Information We Collect
- You – when you submit the contact form, request a demo, or subscribe to our newsletter;
- Your browser/device – via cookies, log files, and similar technologies (see Cookie Notice).
2. How We Use Personal Information
- Respond to inquiries and demo requests;
- Send newsletters and product announcements you opt in to receive;
- Operate, secure, and improve the Website;
- Detect, investigate, and prevent fraud or misuse;
- Comply with legal obligations and exercise or defend legal claims.
3. Cookies and Similar Technologies
We use Google Analytics to measure Website traffic and improve user experience. Cookies set by Google Analytics store only coarse, city-level location data derived from truncated IP addresses; we do not collect precise geolocation. You can control cookies through your browser settings or by visiting Google’s opt-out page.
4. Your Privacy Rights
Under the CPRA and similar state laws you may:
- Know the personal information we collect, use, or disclose;
- Delete personal information we hold about you;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information (not applicable—see above);
- Limit the use/disclosure of sensitive personal information (not applicable—none collected);
- Port (receive a copy of) your data.
How to exercise your rights
Submit a request via:
- Email: [email protected]
We will verify your identity (or that of an authorized agent) before fulfilling requests and will not discriminate against you for exercising privacy rights.
5. Data Security
Personal information is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access is role-based and logged. No system is 100 % secure; therefore we cannot guarantee absolute security.
6. International Data Transfers
If personal information is transferred outside your jurisdiction (e.g., to our U.S. cloud backups), we rely on Standard Contractual Clauses or equivalent safeguards.
7. Children’s Privacy
The Website is not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Policy from time to time. Material changes will be highlighted on this page at least 15 days before the new version takes effect. The “Last updated” line above shows the publication date of the current version.
9. Contact Us
Email [email protected] or write to:
ZavSoft LLC1175 Avocado Ave
Ste 101 #A38
El Cajon, CA 92020
Sale and Sharing of Personal Information
We do not sell or share personal information (including for cross-context behavioral advertising) as defined under the CPRA.
Precise Geolocation
The Website does not collect precise geolocation data (e.g., GPS or Bluetooth beacon data). Google Analytics provides only coarse, city-level location derived from truncated IP addresses, which does not meet the CPRA definition of “precise geolocation.”